Customer Success Intern

Customer Success Intern

Do you love working with people? Are you a great listener? Do people often consult you with their problems? If you answered yes, you could be our next Customer/Partnership Success Intern & join one of the nation’s fastest growing companies! 

 

What are some of the responsibilities of the position that we will coach you on?

  • Be swift to respond to current and new customer questions, with an upbeat attitude and consultative approach
  • Schedule video conference calls with customers and take part in presentations of our service
  • Gain a strong understanding of how Embark Safety and new clients can benefit each other
  • Generate & document knowledge about industries and clients through resourceful exploration
  • Engage in periodic check-ins with current customers to ensure success
  • Document all communication into a CRM system
  • Other duties as requested by Embark Safety

Requirements:

  • Passion for proving 5-star customer service
  • High integrity and positive attitude
  • Interest in personal development and obtaining a full-time career with Embark Safety
  • Enjoys being part of team, while able to work independently
  • Self-motivated and enjoy working in a fast-paced environment
  • Exceptional communication skills
  • Demonstrated creativity, problem solving, negotiation & conflict resolution
  • Intermediate PC skills (Microsoft Word, Power Point and Excel preferred)

 

Tell us why you are a great fit to join our team. Please include a cover letter with your resume.

  • Salary: $9-$12/hour (based on experience) + commission
  • Ability to commit to at-least 15 hours/week
  • Intern to be paid as a consultant; 1099 status
  • Internship has opportunity to convert to full-time employment upon graduation

 

 

About Embark Safety

Embark Safety is the leading provider of Driver License Monitoring service. The company serves over 1,000 customers of all sizes. Embark Safety is a team of diverse, talented, tenacious professionals who understand fleet safety, risk management and have a strong desire to exceed our customer’s expectations.
We are a proud recipient of the INC5000, recognizing the fastest-growing companies in the country. We also are a recipient of the Fast50, recognizing Orlando’s 50 fastest growing companies.

Job Types: Part-time, Internship

Pay: $9.00 – $12.00 per hour